Help & Support
We're here to help.
Navigating caregiving is hard enough. Getting help with Ralli should be simple.
Frequently Asked Questions
How does Ralli work?
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Ralli uses your assessment answers to surface the most relevant products and services from our curated catalog. The more detail you share, the better your recommendations.
Is Ralli free to use?
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Yes - the assessment and all recommendations are completely free. We earn a small commission when you purchase through our links, which helps us keep the service running.
Are the recommendations from real experts?
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Our catalog is curated by geriatric care specialists and reviewed regularly. Every product has been vetted by our team before it appears in your recommendations.
How is my information used?
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Your answers are used to personalize your recommendations. Your information is stored securely, and we don't sell it or share it with advertisers. More detail, including how to have everything deleted, is on our privacy page.
What if I don't see the right products?
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Try retaking the assessment with more detail about your loved one's conditions and worries. You can also reach out and a care coordinator will personally review your situation.
How do I get local service recommendations?
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Enter your loved one's zip code during the assessment and we'll include local home health agencies, therapists, and other services in your recommendations.
Still Not Finding What You Need?
Retake your assessment with more detail.
It usually unlocks much better recommendations. Takes about 5 minutes.
Begin Assessment